Tempo Travel Booking – Terms & Conditions

Welcome to Tempo Travel Booking! We’re thrilled to be part of your journey. These terms outline our mutual agreement to ensure a smooth, safe, and enjoyable trip. 

Please read them carefully.

Our Vehicles & Your Booking:

We offer a wide range of vehicles, from 4 to 50-seater Tempo Travellers. Also, assign professional and reliable drivers who are registered and familiar with the route. The seating capacity is strictly in accordance with government (RTO) rules and cannot be exceeded for safety reasons. To confirm your booking, an advance payment is required. The balance payment must be cleared before the journey starts or on the pickup day.

Professional Drivers

For your safety and convenience, we assign only professional, reliable, and registered drivers who are familiar with the planned routes. 

Inclusion & Extra’s

Your booking typically includes the Tempo Traveller and a professional driver. Unless explicitly stated in your package, additional costs such as tolls, parking fees, state entry taxes, and the driver’s daily allowance are not included and will be payable separately. Meals, accommodation, and monument entry fees are also the customer’s responsibility.

Trip Duration & Limits

Our standard rental package is for 12 hours or 250-300 km per day. We understand trips can run long, so any extra hours or kilometers will be charged at a predefined rate. For journeys between 10:00 PM and 6:00 AM, a night charge applies. If you decide to change the route or add unplanned sightseeing, then additional charges may apply.

Cancellation Policy

We know plans can change. Our cancellation charges are as follows:

  • 72 hours before the planned journey: Minimal charges.
  • 48 to 72 hours before: 25% of the total fare.
  • 24 to 48 hours before: 50% of the total fare.
  • Within 24 hours of booking / No-show: 100% of the total fare.

Please note that cancellation charges may be higher during peak seasons and holidays.

Safety & Responsibility

Your safety is our top priority. Transport laws regulate the driver’s working hours. For everyone’s safety and comfort, alcohol, smoking, and any illegal activities are strictly prohibited inside the vehicle. In hilly terrain, the AC may be switched off for vehicle safety. Passengers are responsible for any damage caused to the vehicle’s interior during the hire period.

Our Commitment & Liability

In the rare event of a vehicle breakdown, we promise to arrange an alternate vehicle as soon as possible. However, we cannot be held liable for delays caused by traffic, weather conditions, or other unforeseen natural events. We also reserve the right to change the vehicle in unavoidable situations and ensure an equivalent replacement.

The Legal Part

Any disputes will be subject to the jurisdiction of local courts. These terms, along with your booking voucher, form the complete agreement between you and Tempo Travel Booking.

By booking with us, you agree to these terms. 

We’re committed to making your group travel seamless, safe, and memorable. For any questions, please contact our team before your journey begins.